“In the world of international projects, success isn’t just about overcoming obstacles—it’s about turning challenges into opportunities, and transforming a vision into reality.”
Alex Davey Thomson, Head of Operations at JGH, has been with the company since August 2022, bringing over 15 years of experience as an architect and project manager in the construction industry. In this article, Alex shares his insights into how his team navigates the complexities of international projects, offering a glimpse into their strategies and challenges. “Our role is to take a successful tender and turn it into a fully executed project,” explains Alex. “It requires a thorough approach and the ability to adapt to constantly changing circumstances.”
The Journey from Tender to Execution
Once a tender is won, the Operations team takes over with a detailed handover from the commercial department. This critical step ensures that all technical and contractual details are reviewed and understood.
Navigating Complex and Remote Contexts
A significant challenge in many projects is operating in remote or underdeveloped areas. For example, off-grid and hybrid solar installations often involve technical complexities, such as integrating batteries and generators. These projects require building local capacity while transporting sensitive materials through varied and at times challenging terrains.
“We often have to get creative with the final part of the logistics,” notes Alex. “Sometimes we use canoes, helicopters, or even donkeys to deliver equipment to remote locations.”
Coordinating Across Cultures and Borders
The multicultural composition of the Operations team is one of their strengths. With colleagues from China, Spain, Burkina Faso, and other countries, the team embodies cultural diversity that enhances adaptability. Effective communication between the technical and commercial teams ensures collaboration that improves the overall project outcome.
“Cultural diversity is one of our greatest assets,” says Alex. “It allows us to remain adaptable and open-minded in every project we undertake.”
Overcoming Challenges in International Execution
Political and logistical obstacles often define international projects. Unstable contexts require flexible execution plans. Logistics present unique challenges, such as transporting lithium-ion batteries using unconventional methods in remote areas. Additionally, donor-funded projects require strict adherence to tight schedules, necessitating flexibility and resilience in the face of unforeseen challenges.
Complexity in Every Phase
Each phase of a project presents its own challenges, with the final phase often being the most intricate. At this stage, the team deploys maximum technical expertise, handling high-value equipment in remote areas and coordinating with multiple stakeholders to meet deadlines and deliver quality results.
“The final phase is where everything comes together,” explains Alex. “That’s where we see the full effect of our work, but it’s also where the pressure is highest.”
Prioritizing in a Multitasking Environment
To handle multiple projects simultaneously, the team uses a prioritization matrix that categorizes tasks by urgency and importance. Team members also classify tasks based on control levels—direct, indirect, or uncontrollable—to maintain focus. Oversight from the department leader ensures that resources and attention are effectively distributed across the project portfolio.
Risk Management and Learning from Experience
Risk management begins with a thorough project handover. Strategies are tailored to each project’s context, components, and stakeholders. Regular communication with stakeholders helps manage expectations, while cyclical assessments of project difficulties provide valuable lessons to improve future performance.
“Risk management is an ongoing process,” asserts Alex. “We are constantly learning and improving to ensure we deliver the best possible results.”
External Factors Affecting Execution
External factors such as geopolitical instability, trade tariffs, and weather conditions can complicate project execution. For example, fluctuating water levels in Suriname challenge access to sites. Currency exchange rate fluctuations also impact operations, requiring careful financial management.
The Benefits and Challenges of Technology
Modern technology simplifies operations through centralized information and efficient communication. Advanced tools assist with project implementation, but overly sophisticated solutions can complicate projects in contexts where simpler technologies might be more appropriate. The team prioritizes recommending the most suitable solutions to effectively meet the client’s needs.
A Team Built for Success
Through strategic planning, adaptability, and a deep understanding of the challenges at hand, JGH’s Operations team consistently delivers successful outcomes, even in the most demanding environments. Their ability to coordinate across cultures, navigate complex logistical hurdles, and embrace innovation at every step ensures that each project is executed to the highest standard. As Alex emphasizes,
“In a world of constant change, it’s not about avoiding challenges—it’s about learning, adapting, and delivering results that make a difference.” This mindset drives JGH’s ongoing success and reinforces their commitment to excellence in international project execution.
This blog post beautifully encapsulates the essence of successful international project management – overcoming challenges to turn visions into reality. Alex’s insights into navigating complexities and embracing innovation are truly inspiring.
Could you share a specific example of a project where the team’s cultural diversity played a crucial role in overcoming a challenge?